Privacy Policy

What personal information do we collect from the people that visit our website?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you register/sign up on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site.

Provide us with feedback on our products or services.

We collect your email address in order to:

• Send information, respond to inquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders.
• Send you additional information related to your product and/or service
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

How we use your information:

• To enable us to provide a better service to you in responding to your customer service requests. (Necessary for our legitimate interests to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
• To administer a purchase or booking, sign up request, promotion, survey or other site feature. (Performance of a contract with you, necessary for our legitimate interests to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
• To quickly process your transactions. (Performance of a contract with you, necessary for our legitimate interests to recover debts owed to us)
• To ask for ratings and reviews of services or products (Necessary for our legitimate interests to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
• To follow up after correspondence (video call, live session, message, email or phone inquiries) (Necessary for our legitimate interests to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)

Third-party disclosure

• We do not sell, trade, or otherwise transfer to outside parties your information unless we provide users with advance notice.
• This does not include if you register interest or purchase services through a partner, as we may share your contact information with that partner for us and the partner to understand success of partnership (necessary for our legitimate interests to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy).
• This also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property or safety.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Unsubscribe or contact

You can unsubscribe from emails any time, you can also request to have your information deleted at any time. You can request to see what information is held pertaining to you at any time. If you have any questions you can contact:

Nic Darke at nic@nidarke.com